Disrupting hotel industry with VR – Tinggal

The tourism and hospitality sector was once considered one of the slowest adopters of technology innovations. That was until of course, visitors became digitally empowered themselves. The rise of self-booking portals and apps with flexible itinerary soon overshadowed pre-arranged tourism packages that were handpicked based on how profitable it was for the hotel or travel agent rather than considering the interests of the visitor. You could be in India and book a room and cab in South Africa for your stay 4 months down the line all from the comfort of your mobile phone. But one question always remained in the minds of travelers – How do I assure myself that what I see on booking websites is the exact same experience I get when I reach there? Are the properties advertised maintaining their rooms and surroundings as aesthetically as shown in the pics? Are the beautiful beaches and gardens advertised worth visiting or will they be a totally different thing when I reach there? Here is how Tinggal is disrupting hotel industry.

See for yourself how we transformed booking experiences on Tinggal with our VR integration capabilities:

We believe that the $150 billion Virtual Reality (VR) industry has the answers for this problem of the visitor experience. An integrated VR experience can enable travelers to see inside details of hotels and locations and decide about their bookings after an actual experience of the place. Finding it hard to believe?

Tinggal, one of the largest and fastest growing Budget Hotel booking portals in Indonesia, had the same opinion as us and partnered us to transform their booking experience. Tinggal operates exclusively for the Indonesian market for now with global growth aspirations. The folks at Tinggal were also looking for ways to make the booking experience a more engaging and satisfactory one for visitors to their portal. They found their Eureka moment with Accubit’s Virtual Reality integration services. We created a VR based travel exploration experience feature for Tinggal’s visitors wherein they could have a 360-degree virtual view of properties, rooms, facilities, popular destinations and getaways all from the comfort of their homes before booking their stay.

The welcome received by Tinggal’s VR app was very warm. Image above shows Mr.Kementerian Perhubungan, Hon. Minister of Transportation, Indonesia and Ms.Rini Soemarno, Hon. Minister of State owned enterprises, Indonesia trying out the VR application to see in-depth details about hotel rooms.

The obvious question now would be about the VR components at the user side. Yes, visitors need to have a VR enabled headgear to get the complete experience but today VR devices are not as expensive as they were in its infancy stage. In fact, by 2021 it is predicted that out of the $75 billion in VR generated revenue globally, 65% would be from headset sales. It is an indicator of the rising trend of users investing in VR gear because they are starting to believe in the experiences that VR can generate. It is to be noted that for users, a VR enabled device is not just for using a hotel reservation portal, but for nearly limitless areas today where virtual reality is in mass adoption.

Coming back to the Tinggal success story, Accubits was able to successfully deliver a virtual tour feature for visitors to Tinggal. Visitors can see the actual view of the rooms they are going to get when they book a particular hotel on Tinggal and also have a virtual preview of their getaway destinations during their stay.

VR is a game changer for the hospitality sector, which is why a number of key players in the sector are keen on investing in enabling VR experiences on their booking platforms. When visitors are more engaged and more convinced about your properties and facilities, then the chances of them abandoning their reservations are very less. We will help create your own customer happiness story like Tinggal by enabling intelligent VR capabilities in your core user experience management systems. Get in touch with our experts today.