How AI-powered customer profiling can boost your in-store sales

In this article, we would be discussing on how AI-powered customer profiling can boost your in-store sales. We all know that businesses are constantly looking for ways to improve the efficiency of their brand positioning and marketing strategies. In today’s digital world, consumers have become much more demanding in their expectations. Brands can no longer […]

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How to Automate Statement Reconciliation using RPA

Automating statement reconciliation is crucial for many businesses, especially for those in the banking and financial services sector. It ensures that all invoices have been received and all documents are posted correctly. Efficient and accurate statement reconciliation can help businesses to check for discrepancies in data, eliminate duplicate information, and resolve missing invoices.  Undoubtedly, manual […]

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Automating Customer Service using Hybrid AI chatbots and conversational tools

Elegant customer service is one of the most critical factor that determines the success of a brand and the business attached to it. From a customer’s perspective, what define a good customer service is the following three elements. Speedy resolution of their grievances. Resolution for problems within a single interaction. Friendly customer service agent. Of […]

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How anomaly detection can help today’s business world

Imagine a scenario where your credit card gets stolen. It is very likely that the thief will go on a shopping spree and spend large amounts of your money. Many payment processor companies like PayPal keep tabs on the usage patterns of your card. The usage pattern accounts for transaction amounts, the location of the […]

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Enabling cross border travel during a pandemic

Several industries have been hit hard during the COVID-19 pandemic. Malls and shopping centres are temporarily shut down, affecting the retail and e-commerce industries. The entertainment industry is also seeing a huge decline as movie theatres are being shut down. The NBA has suspended its season after a player was tested positive for COVID-19 and […]

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How machine learning is improving our fraud detection systems

Are you aware that in 2020, the number of customers who have fallen victim to fraudulent activities was around 25.4 million people, which is 16 percent higher than 2019. Advancements in the digital space opens up new channels for financial services distribution all over the globe. But it also creates a perfect environment for fraudsters. […]

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Why the existing contact tracing apps could worsen the COVID-19 situation

Contact tracing apps are currently all governments’ best tool to fight the COVID-19. But is that enough? The COVID-19 pandemic has come as a huge wake-up call to governments all around the world. This outbreak has made us realize that we are nowhere near prepared to handle a contagion of this scale. The brightest minds […]

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Revolutionizing user experience with Progressive Web Applications

Have you ever accessed Instagram through your browser? Most likely, you would have seen a dialog box that says ‘Add Instagram to your Home screen- Get Instagram quickly and easily by adding it to your home screen’. If you click yes, you would have downloaded a progressive web application straight from your browser.  What are […]

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AI-powered cloud occurrence prediction: The sixth sense for solar farms, Insurance companies, and ATCC

Remember the days you used to look up in the sky and try to discern shapes out of clouds? These Big, fluffy masses that float in different shapes and sizes regulate Earth’s energy balance and it is an essential part of the hydrologic cycle. It’s a blessing. But this is just the tip of the […]

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