The State of Digital Transformation in Retail Industry- Challenges & Trends 2021

The landscape of the retail industry is facing several challenges in the aftermath of economic lockdowns. As the consumer demand for digital services is growing like never before, retail disruption with digital transformation is inevitable for businesses to stay afloat in these changing times. According to a recent report, more than 1,700 retail stores are closing in 2020 as […]

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Automating Customer Service using Hybrid AI chatbots and conversational tools

Elegant customer service is one of the most critical factor that determines the success of a brand and the business attached to it. From a customer’s perspective, what define a good customer service is the following three elements. Speedy resolution of their grievances. Resolution for problems within a single interaction. Friendly customer service agent. Of […]

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Accelerate your retail store growth with In-store retail analytics

What if we say there was a way to ensure effective product placement, divert traffic to offers and provide better in-store experience? It would certainly help you boost the growth of your retail business exponentially right. In-store retail analytics is the right solution for this, it can help you overcome the obstacles that hinder growth […]

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Top 5 Quick to implement yet cost-effective retail analytics solutions for accelerated sales!

The landscape of the retail industry is constantly changing. The rising competition and thin margins are imposing several challenges on the retail industry. It is no longer as simple as the Supply Vs Demand theory. Channels are proliferating and consumers expect more from their retailers. In addition to that, there is so much competition and […]

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Automating Recurring Customer Incentivization for Accelerating Retail Growth

The success of any business depends on its ability to convert first-time visitors into satisfied customers. For a business to survive, it needs customers. But for a business to scale, it needs those customers to come back, again and again.  Studies show that 40% of a retail store’s revenue is created by only 8% of its customers which […]

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Business Intelligence & Data Analytics in Retail Industry

The traditional data analytics in retail industry is experiencing a radical shift as it prepares to deliver more intuitive demand data of the consumers. The rise of online shopping may have a major impact on the retail stores but the brick-and-mortar sales aren’t going anywhere soon. According to Euromonitor International, it is projected that 83% […]

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How to Accelerate Retail Growth with Business Analytics

With the advent of e-commerce, store retailers have seen a considerable reduction in the footfall. Many tech pundits went as far as to say that physical stores would be shut down eventually, but the reality wasn’t as drastic. Physical stores continue to and will always be around as long as they are able to offer […]

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How Blockchain technology is disrupting the retail industry

Here, we’ll discuss how blockchain technology is disrupting the retail industry by delivering better security, visibility and improved transparency. The retail industry is focused on customer experience and technologies such as artificial intelligence to conversational bots to future payments are revolutionizing that domain. But what about Blockchain? While blockchain was developed a decade ago, it […]

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Bridging the cryptocurrency gap between retailers and consumers

The worldwide e-commerce retail sales surpassed $2.2 trillion in 2017 and it is estimated to reach up to $4.5 trillion by 2021. Online businesses contained roughly 10% of the average worldwide retail deals in 2017 and over the next 3 years, it will increase by another 5.4%. Amazon and Alibaba are right now the world’s […]

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